How CortexCogni Transforms User Experiences

We believe great UX design happens through understanding, research, and careful iteration. Here's exactly how we approach every project to create meaningful digital experiences.

Understanding Your Users First

Most design projects fail because teams jump straight to solutions without understanding the actual problem. We start differently.

Before any wireframe gets drawn or pixel gets placed, we spend time with your users. Real conversations. Actual observations. We watch how people currently navigate your challenges and where they get stuck.

Last month, we discovered that a client's checkout process wasn't failing because of design complexity – users were confused about shipping costs that only appeared at the final step. Simple insight, but it changed everything about our approach.
UX research and user testing session showing real user interaction patterns

Our Three-Phase Approach

Every project moves through distinct phases, but we stay flexible enough to adapt when user feedback points us in new directions.

1

Discovery & Research

We dig into your business goals, user needs, and technical constraints. This includes user interviews, analytics review, and competitive analysis to understand the full landscape.

2

Design & Prototyping

Based on our research, we create wireframes, interactive prototypes, and high-fidelity designs. Every decision gets tested with real users before moving forward.

3

Implementation & Optimization

We work closely with your development team to ensure designs translate perfectly to code, then continue optimizing based on real user behavior and feedback.

The People Behind Your Project

You'll work directly with experienced designers who understand both the creative and business sides of UX. No junior designers learning on your project.

Bjorn Lindqvist, Senior UX Designer

Bjorn Lindqvist

Senior UX Designer

Eight years designing interfaces for Thai e-commerce and fintech companies. Bjorn specializes in complex user flows and has helped reduce cart abandonment rates by an average of 35% across his projects.

Sienna Kowalczyk, UX Research Specialist

Sienna Kowalczyk

UX Research Specialist

Former behavioral psychologist who transitioned to UX research five years ago. Sienna conducts user interviews and usability testing that uncover the real reasons behind user behavior patterns.

Why Our Approach Works

The difference isn't just in our process – it's in how we adapt that process to your specific situation. A startup building their first product needs different research methods than an established company optimizing existing flows.

We've learned that successful UX projects happen when business goals align perfectly with user needs. That sounds obvious, but it requires constant communication and regular check-ins with both stakeholders and actual users throughout the project.

Data-Driven Decisions

Every design choice gets backed by user research, analytics data, or usability testing results.

Iterative Improvement

We test early, test often, and adjust designs based on real user feedback rather than assumptions.

Business Impact Focus

Beautiful design is great, but we measure success by improved conversion rates and user satisfaction scores.

Cross-Cultural Expertise

Working in Thailand's diverse market has taught us to design for different user behaviors and cultural preferences.

Project Outcomes

28% Average conversion improvement
12 weeks Typical project timeline
47 Projects completed since 2023

Ready to Start Your UX Project?

Let's discuss your specific challenges and see how our approach can help improve your user experience and business results.

Contact Us Today